PENGARUH MOTIVASI, KOMUNIKASI, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA DINAS KEBUDAYAAN PALEMBANG

PARIRA, IMELDA DIAN (2026) PENGARUH MOTIVASI, KOMUNIKASI, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA DINAS KEBUDAYAAN PALEMBANG. S-1 thesis, 021008 Universitas Tridinanti.

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Abstract

ABSTRAK Imelda Dian Parira. Pengaruh Motivasi, Komunikasi, dan Disiplin Kerja terhadap Kinerja Pegawai pada Dinas Kebudayaan Kota Palembang. Di bawah bimbingan Dr. Djatmiko Noviantoro, S.E., M.Si. dan Liliana, S.E., M.Si. Penelitian ini bertujuan untuk mengetahui, menganalisis, dan membuktikan pengaruh motivasi, komunikasi, dan disiplin kerja terhadap kinerja pegawai pada Dinas Kebudayaan Kota Palembang. Penelitian ini dilatarbelakangi oleh pentingnya peningkatan kinerja pegawai dalam mendukung efektivitas pelayanan publik. Kinerja pegawai dipengaruhi oleh berbagai faktor, di antaranya motivasi, komunikasi, dan disiplin kerja. Oleh karena itu, diperlukan penelitian untuk mengetahui sejauh mana ketiga variabel tersebut memengaruhi kinerja pegawai. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan deskriptif. Populasi dalam penelitian ini berjumlah 100 pegawai Dinas Kebudayaan Kota Palembang. Teknik pengambilan sampel menggunakan sampling jenuh, sehingga seluruh anggota populasi dijadikan sampel penelitian. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dokumentasi, dan penyebaran kuesioner menggunakan skala Likert. Analisis data meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, koefisien korelasi, koefisien determinasi (Adjusted R Square), uji simultan (Uji F), dan uji parsial (Uji t) dengan bantuan program IBM SPSS Statistics versi 26. Hasil penelitian menunjukkan bahwa secara simultan motivasi, komunikasi, dan disiplin kerja berpengaruh positif dan signifikan terhadap kinerja pegawai pada Dinas Kebudayaan Kota Palembang dengan nilai Fhitung sebesar 366,587 dan nilai signifikansi 0,000 (<0,05). Secara parsial, motivasi, komunikasi, dan disiplin kerja masing-masing berpengaruh positif dan signifikan terhadap kinerja pegawai dengan nilai signifikansi 0,000 (<0,05). Nilai Adjusted R Square sebesar 0,917 menunjukkan bahwa sebesar 91,7% variasi kinerja pegawai dapat dijelaskan oleh motivasi, komunikasi, dan disiplin kerja, sedangkan sisanya sebesar 8,3% dipengaruhi oleh faktor lain di luar penelitian. Berdasarkan hasil penelitian dapat disimpulkan bahwa motivasi, komunikasi, dan disiplin kerja merupakan faktor yang berpengaruh positif dan signifikan terhadap kinerja pegawai pada Dinas Kebudayaan Kota Palembang. Variabel motivasi merupakan variabel yang memberikan pengaruh paling dominan terhadap kinerja pegawai. Oleh karena itu, Dinas Kebudayaan Kota Palembang diharapkan dapat terus meningkatkan motivasi pegawai, membangun komunikasi yang efektif, serta memperkuat disiplin kerja guna meningkatkan kinerja pegawai secara optimal. Kata Kunci: Motivasi, Komunikasi, Disiplin Kerja, Kinerja Pegawai. xiii ABSTRACT Imelda Dian Parira. The Influence of Motivation, Communication, and Work Discipline on Employee Performance at the Palembang City Department of Culture. Under the supervision of Dr. Djatmiko Noviantoro, S.E., M.Si. and Liliana, S.E., M.Si. This study aims to determine, analyze, and prove the influence of motivation, communication, and work discipline on employee performance at the Palembang City Department of Culture. This research is motivated by the importance of improving employee performance in supporting the effectiveness of public services. Employee performance is influenced by various factors, including motivation, communication, and work discipline. Therefore, this study was conducted to determine the extent to which these three variables affect employee performance. The research method used was a quantitative method with a descriptive approach. The population in this study consisted of 100 employees of the Palembang City Department of Culture. The sampling technique used was saturated sampling, so that all members of the population were used as the sample. Data collection techniques were carried out through observation, interviews, documentation, and questionnaires using a Likert scale. Data analysis included validity testing, reliability testing, classical assumption testing, multiple linear regression analysis, correlation coefficient, coefficient of determination (Adjusted R Square), simultaneous test (F-test), and partial test (t-test) using IBM SPSS Statistics version 26. The results showed that, simultaneously, motivation, communication, and work discipline had a positive and significant effect on employee performance at the Palembang City Department of Culture, with an F-value of 366.587 and a significance value of 0.000 (<0.05). Partially, motivation, communication, and work discipline each had a positive and significant effect on employee performance with a significance value of 0.000 (<0.05). The Adjusted R Square value of 0.917 indicates that 91.7% of the variation in employee performance can be explained by motivation, communication, and work discipline, while the remaining 8.3% is influenced by other factors outside this study. Based on the results of the study, it can be concluded that motivation, communication, and work discipline are factors that have a positive and significant effect on employee performance at the Palembang City Department of Culture. The motivation variable is the most dominant factor influencing employee performance. Therefore, the Palembang City Department of Culture is expected to continue improving employee motivation, building effective communication, and strengthening work discipline in order to optimize employee performance. Keywords: Motivation, Communication, Work Discipline, Employee Performance.

Item Type:	Thesis (S-1)
Subjects:	H Social Sciences > HC Economic History and Conditions
Divisions:	Fakultas Ekonomi > S1 Manajemen
Depositing User:	Ny IMELDA DIAN PARIRA
Date Deposited:	03 Sep 2026 01:34
Last Modified:	07 Sep 2026 04:45
URI:	http://repository.univ-tridinanti.ac.id/id/eprint/11488

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